Refund Policy
We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, please contact us within 30 days of receiving your order.
Eligibility for Refunds
- Items must be unused and in the same condition that you received them.
- Items must be in the original packaging.
- A receipt or proof of purchase is required.
Non-Refundable Items
- Gift cards
- Downloadable software products
- Sale items (unless defective)
Process
To initiate a return, please contact us using the information below with your order number and reason for return. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, please reach out to us using the contact details below.
Shipping Returns
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. Please send returns to:
Bronze N Beyond
2108 N ST # 6734
Sacramento, CA 95816
Contact Us
If you have any questions about our refund policy, please reach out to us:
- Phone: 925-487-4801
- Email: Bronzenbeyondstore@gmail.com